Introduction
Use of the web pages and services provided to the visitor/user by the citadel.gr website, owned by Citadel, hereinafter referred to as “the Business”, constitutes your unreserved agreement to the Privacy Policy of this site. Therefore, the visitor/user should read the contents of this page carefully before using our site services. If you do not agree, you should exit the site and not make any use of its services or content.
This Privacy Policy may change from time to time in accordance with legislation or industry developments. We will not explicitly inform our customers or users of our site about these changes. Instead, we recommend that you review this page periodically for any updates. Your continued use of the citadel.gr site, even after any changes to this Privacy Policy, constitutes your unreserved acceptance of these terms.
Privacy
• We collect and process your personal data only when absolutely necessary.
• We do not sell, rent, distribute, or otherwise disclose your personal information to third parties.
• If you are under 16 years old, you MUST have parental consent before using the services of this site.
Related Legislation
In addition to our company’s internal IT systems, this site is designed to comply with the protection of users’ personal data under the following laws/regulations:
• EU Data Protection Directive 1995 (DPD)
• EU General Data Protection Regulation (GDPR) 2018
Contact Forms and Email Links
If you choose to contact us using a contact form or an email link, none of the data you provide will be stored by this site or transmitted to or processed by any third-party data processor, as defined in the “Our Third-Party Data Processors” section below.
Instead, your data will be sent to us via email using the Simple Mail Transfer Protocol (SMTP). Our SMTP servers are protected by the TLS security protocol (also known as SSL), which ensures that your email content is encrypted before transmission over the internet. The content of the email is decrypted on our local computers and devices.
About Cookies
Cookies on This Site and How to Manage Them
This website uses cookies. Some cookies are essential for the functionality and security of the website and have already been set. You may disable or delete cookies in your browser settings, but this may impact the functionality of the site.
Cookies from Video Service Providers (Google, Vimeo, etc.)
If you watch videos embedded on our site from providers such as Google (YouTube), Vimeo, or DailyMotion, these third-party providers may place cookies on your device to facilitate video streaming.
If you disable these cookies, you may not be able to view embedded videos.
For more details, please review Google’s Privacy Policy: https://policies.google.com/privacy.
Cookies from Social Networks
If you share content from our site using embedded “share” buttons (Facebook, Twitter, LinkedIn, etc.), third-party social networks may place cookies on your device.
If you disable these cookies, the Share feature will not be available.
About the Server of This Site
All web traffic (file transfers) between this website and your browser is encrypted and transmitted over the HTTPS protocol using SSL (Secure Sockets Layer) for enhanced security.
Your Rights Over Your Data
If you have provided personal information to us through contact forms or any other means, you have the following rights under the GDPR:
• Right to Access: You can request a copy of the personal data we hold about you.
• Right to Rectification: You can request that we correct any inaccurate or incomplete data.
• Right to Erasure: You can request that we delete your personal data, subject to legal obligations.
• Right to Restrict Processing: You can request that we limit how we process your data.
• Right to Object: You can object to the processing of your data in certain cases.
Citadel
Website: http://citadel.gr
